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Picking Your Builder
Selecting a builder can be a confusing and intimidating process.  But it doesn't need to be, and picking the right builder saves money, frustration and disappointment as the project evolves.

Click to verify BBB accreditation and to see a BBB report.
Your kind of project.
It's important to understand that not all builders will have the resources or inclination to do your kind of project.  From bathroom remodeling and renovations to custom construction it is important to understand your builder’s expertise.  The telephone is your best tool for this step... and there are internet resources that can help. One of the better ones is Angie's List -- a complete reference to services for the homeowner.


           

 
  

People and References
It's worthwhile to sit down with the principals from your builder candidates. Ask whether these are the people who will be personally working on your project. Assess the personal "chemistry" you feel with them... how they will respond to problems. And do they back up their advertising with credible evidence that they actually do what they claim?  References have an important role, and RGI is a consistent winner of Angie's List Super Service Award.  RGI is also a member of the Better Business Bureau and RGI has not had a single BBB complaint in the past 23 years of operation.

RGI Builders is also one of an elite group of businesses that are both BBB Accredited Businesses and qualified for the BBBOnLine seal.  RGI Builders meets all BBB OnLine Reliability participation and Better Business Bureau membership standards and is authorized to display the BBB Accredited Business Seal (Click on the seal to the left for more information)

Organization
Depending on the size of your project, it can be a long road to completion. A very large builder with a bureaucratic "back office" may be impressive. But if it takes lots of paperwork and passing the ball to different departments to solve problems, it may become a time-consuming and frustrating process working together. You need an organization that is responsive, with people you've met and come to know personally. Ideally the people you deal with directly should be able to make and execute decisions that correct problems -- immediately.

Cost
One of the primary values of requesting competitive quotes is sizing your project. Reliable builders should typically produce quotes that are within 10-15% of each other for a comparable project. If the quotes are outside that range, it is a "red flag" that bears closer investigation. You'll need to understand "Why" they don't compare favorably, and don't necessarily pick the low-bidder.

(For more detail, see Your Budget.)

Licensed, Insured, and Bonded
This is one of the very important criteria in selecting a builder.  If you overlook this, and select a builder who is not properly covered, you can wind up burning a lot of money -- unnecessarily. See the detail on what to look for by
clicking here.

How they do business.
This entire website is devoted to describing how RGI does business, and some of the highlight pages to review in making your builder selection are:

Once you have a "calibration" of the size/cost of your project and clear understanding of the strengths and weaknesses of the candidates, you're ready to select your builder and map out your budget.

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Randolph Goers Inc. 5317 Lebanon Road Charlotte, NC 28227  Tel: 704-573-1102   Fax: 704-545-1748  

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Last modified: 09/19/07