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Working Together...
We believe that the key to a successful project
is spending the time and energy to systematically understand your needs...
and then translating those needs into detailed plans and budgets that we
jointly agree upon. The process begins with the free initial in-home
consultation. Next, we'll present a formal quote for design services and
preliminary project cost. When you decide to proceed with the project, we'll
present a design contract and the four step design/build process begins.
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Design/Contract
Phase
This phase has four important steps to reaching and understanding of your
project.
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Site Evaluation - We'll work
together to understand your desire and expectations... why the project is
being considered and how it affects your family and life style.
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Design Specifications -
We'll translate your vision into a design, with preliminary drawings and
exterior elevations. We'll also include preliminary specifications for
appliances, flooring, fixtures, lighting, cabinetry and other materials.
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Working Drawings - We'll
present a site plan, specifications, and budgets.
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Contracts - We'll present
the needed contracts) and conduct a final review with a structural
engineer.. and obtain building permits.
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Pre-Construction Services
We'll sharpen our pencils and work closely with you to produce a
synchronized plan and budget so that there are no surprises. This phase
includes:
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Complete understanding of
site conditions and plans.
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Value Engineering where
we'll jointly brainstorm all the possibilities and alternatives for the project.
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Code/Zoning permit review.
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Trade Associate
estimates
and project review.
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Construction Schedule with
anticipated start and completion dates.
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Construction
Phase
The start of construction is an exciting event... and the completion is
even more exciting. The "in between" process is where we take
particular care to minimize disruption to your home, privacy, and family.
Here are our guidelines:
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Duration - We'll make every
effort to complete the project on-time.
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Disruption - We'll go to
great lengths to minimize disruption to your home and life style. For
example, we'll carefully isolate the construction area, protect your
home's surfaces, and clean up the work area at the end of every day.
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Code
of Conduct
- We post our Code as a reminder to everyone of the
behavior we expect of our people.
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Safety - We observe all OSHA
and industry safety standards.
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Communications - We'll
communicate what's happening at every step, and you'll have immediate
access to your Project Manager for resolving any problems or concerns as
they arise.
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Customer Care
Our customer care continues throughout the project... and beyond:
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Licensing - We'll obtain all
the necessary building/zoning permits and inspections.
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Completion Review - We'll
jointly evaluate the completed project and correct any oversights.
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After Care - We'll provide
complete information on manufacturer warranties as well as the care and
maintenance of furnishing and fixtures.
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Availability - We are always
available for questions or concerns that may arise after the project is
completed.
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together, we can not only help you realize your dream, we can make the
experience an interesting, exciting and rewarding one for you and your
family. |